Make a request to withdraw funds from your cash account.
You can request a withdrawal from your Customs Declaration Service cash account using our online service or form. We can only pay the funds into a business or personal bank account based in the UK.
What you need
You will need to provide:
- the details of your company, including contact information
- the amount you want to withdraw
- the UK bank account details (we can only make payments to UK bank accounts)
- the reason for the withdrawal of funds
You’ll also need the:
- cash account number if you make the request online
- name of the cash account holder if you make the request by post
How to request a withdrawal
Request online
You should get all your information together before you start.
You’ll need to sign in to use this service. If you do not already have sign in details, you’ll be able to create them.
You can save your progress and come back later.
Request by post
Fill in a withdrawal request form (CDSCAW1) and send it to the address on the form.
Cash account withdrawal request form (CDSCAW1)
This file may not be suitable for users of assistive technology.
Request an accessible format.
Email HMRC to ask for the form in Welsh.
How long it takes
We aim to process all requests within 5 working days of receiving them. Your funds will be in your UK bank account within 5 working days following processing.
Get help and support
Contact the HMRC accounting centre if you have any queries about withdrawing funds from your Customs Declaration Service cash account.
You can send an enquiry by email to customsaccountingrepayments@hmrc.gov.uk.
Include ‘Withdraw funds from my Customs Declaration Service cash account’ in the subject line.
Telephone: 0300 322 7064 and select option 1.
Opening times:
Monday to Friday: 9am to 5pm
Closed on weekends and bank holidays.