Learn more about the support available to tax agents and advisers which will help you and your clients.
Subscribe to receive email updates
Subscribe to the HMRC help and support email service to get information on a wide range of topics for individuals, businesses, employers and agents.
You can also:
- make changes to your topic subscriptions
- unsubscribe from the service whenever you want
Registering and joining webinars
You can register for webinars in advance but we recommend you join each webinar 5 minutes before the start.
How to get ready for Making Tax Digital — the agent services account (ASA)
Live webinar
Register for the next live webinar about how to get ready for Making Tax Digital — the agent services account (ASA).
This Making Tax Digital for Income Tax webinar is aimed at agents and explains the ASA.
You will learn about:
- creating an ASA if you do not already have one
- how to add existing client authorisations for Making Tax Digital for Income Tax after you’ve created your ASA
Recorded webinar
Watch a recorded webinar about how to get ready for Making Tax Digital — the agent services account (ASA).
Get ready for Making Tax Digital for Income Tax if you’re an agent
Live webinar
Register for the next live webinar about how to get ready for Making Tax Digital for Income Tax if you’re an agent.
This webinar will help you understand the requirements for Making Tax Digital for Income Tax and the steps you can take to prepare you and your client.
You will learn about:
- who Making Tax Digital for Income Tax applies to
- updating the agent services account
Recorded webinar
Watch a recorded webinar about how to get ready for Making Tax Digital for Income Tax if you’re an agent.
Making Tax Digital for Income Tax for agents
Recorded webinar
Watch a recorded webinar about Making Tax Digital for Income Tax for agents.
If your clients have income from property or self-employment, you will be legally required to use Making Tax Digital for Income Tax from:
- 6 April 2026 (for qualifying income over £50,000)
- 6 April 2027 (for qualifying income over £30,000)
- 6 April 2028 (for qualifying income over £20,000)
You will learn about:
- keeping digital records throughout the year
- sending simple quarterly updates to HMRC
Work out your client’s qualifying income for Making Tax Digital for Income Tax.
The Carbon Border Adjustment Mechanism
Watch a video about the Carbon Border Adjustment Mechanism (CBAM).
What is the Carbon Border Adjustment Mechanism?
You will find out about:
- why CBAM is being introduced
Get ready for multi-factor authentication (MFA)
Live webinar
Register for the next live webinar about MFA and what agents need to know.
You will find out what agents need to know for MFA. Including how to:
- be ready for the introduction of MFA
- make sure every user is ready
OECD Pillar 2 — scope and UK compliance obligations
Recorded webinar
Watch a recorded webinar about OECD Pillar 2 — scope and UK compliance obligations.
This webinar is aimed at businesses who must comply with the new Pillar 2 rules. It’ll also support external agents or firms that provide advice on Pillar 2 to those businesses.
You will learn about:
- the background to Pillar 2 and the UK implementation of Pillar 2
- an overview of who is in scope of Pillar 2
- a summary of the transitional safe harbour
- an overview of HMRC’s support on Pillar 2
- details of the Pillar 2 Online service
OECD Pillar 2 — transitional safe harbour
Recorded webinar
Watch a recorded webinar about Pillar 2 transitional safe harbour.
This webinar is aimed at businesses who must comply with the new Pillar 2 rules. It will also support external agents or firms that provide advice on Pillar 2 to those businesses.
You will learn about:
- the purpose of OECD Pillar 2 transitional safe harbour
- the transitional safe harbour requirements
- qualified country by country reports
- adjustments to figures used for the purposes of the safe harbour
- tests to qualify for the transitional safe harbour
Recorded webinar
Watch a recorded webinar about Theatre Tax Relief.
This webinar is for companies who may qualify for Theatre Tax Relief and their agents.
You will learn about:
- an overview of the creative industry tax reliefs
- the qualifying conditions for Theatre Tax Relief
- how to claim the tax relief
Enhancing HMRC’s ability to tackle tax advisers facilitating non-compliance
Recorded webinar
Watch a recorded webinar about enhancing HMRC’s ability to tackle tax advisers facilitating non-compliance.
This webinar introduces our consultation on a proposed suite of measures to enhance HMRC’s ability to tackle tax advisers facilitating non-compliance.
You will learn about:
- why we are running this consultation
- how we got to this stage
- an overview of the proposals
- how you can get involved
- the next steps to implementation
Help with common risks in transfer pricing approaches
Recorded webinar
Watch a recorded webinar about help with common risks in transfer pricing approaches.
This webinar is aimed at UK businesses who must comply with the UK transfer pricing rules. It’ll also support external agents or firms that provide transfer pricing services to those businesses.
The webinar will cover the main points from the Guidelines for Compliance 7 (GfC7), designed to help customers mitigate common, avoidable risks in transfer pricing that HMRC often find.
You will learn about:
- an introduction to the GfC7 and main areas for using the guidelines
- managing compliance risk for UK businesses
- indicators of transfer pricing policy design risk
Tackling criminal activity within the waste industry
Recorded webinar
Watch a recorded webinar about tackling criminal activity within the waste industry.
This webinar will provide a background into criminal activity and the impact it is having on businesses and the environment.
You will learn about:
- how to protect your business from being exploited to waste crime
Creative industries reliefs and credits
Watch a collection of videos about working within the creative industry to increase awareness and understanding of the tax reliefs available.
Creative industry tax relief and expenditure credits explained.
You will learn about:
- how to make a claim
Capital allowances — full expensing and 50% first year allowances
Recorded webinar
Watch a recorded webinar about capital allowances — full expensing and 50% first year allowances.
This webinar will provide an overview of full expensing and the 50% first year allowance. It will give an example to show how the rules are applied in practice.
You will learn about:
- the qualifying conditions
- the exclusions
- what happens when you dispose of an asset for which you claimed full expensing or the 50% first year allowance
Guidelines for Compliance 13 — help with filing and completing documents
Recorded webinar
Watch a recorded webinar about Guidelines for Compliance 13 — help ensuring documents filed with HMRC are correct and complete.
This webinar will provide information about the important points from ‘Guidelines for Compliance 13’ (GfC13).
You will learn about:
- an introduction to GfC13
- GfC13 purpose, scope and background
- further information, feedback and correcting tax returns
Recorded webinar
Watch a recorded webinar about Compliance Professional Standards.
This webinar explains how HMRC compliance staff within the Customer Compliance Group (CCG) use the Compliance Professional Standards to do their work.
You will learn about:
Litigation and Settlement Strategy (LSS)
Recorded webinar
Watch a recorded webinar about the Litigation and Settlement Strategy.
The webinar gives an overview of how HMRC use the LSS to try and resolve tax disputes through civil law.
You will learn about:
- the main principles of the LSS
- how the main principles ensure we treat our customers consistently
Research and Development (R&D)
Recorded webinar
Watch a recorded webinar about R&D for tax purposes.
You will learn about:
How to claim R&D tax relief
Recorded webinar
Watch a recorded webinar about R&D — how to claim R&D tax relief.
The webinar explains what you need to do when making a claim for R&D tax relief.
The merged scheme for R&D expenditure credit (RDEC)
Recorded webinar
Watch a recorded webinar about the merged scheme for RDEC.
You will learn about:
- the merged scheme
- additional tax relief for R&D intensive small or medium enterprises (SMEs)
Recorded webinar
Watch a recorded webinar about NHS partial exemption.
You will learn about:
- how to help NHS finance teams understand their responsibilities in relation to partial exemption
- where to access further help and support
Recorded webinar
Watch a recorded webinar about the Trust Registration Service and reporting discrepancies.
You will learn about:
- what the Trust Registration Service is
- what a trust, trustee and relevant person is
- the proof of registration document
- how to make a report and penalties for not complying
Agent services account — access groups
Recorded webinar
Watch a recorded webinar about access groups within the agent services account.
You will learn about:
Business taxes
Recorded webinar
Watch a recorded webinar about capital allowances and vehicles.
You will learn about:
- the annual Self Assessment programme covering the rules for cars
Super-deduction first-year capital allowance
Recorded webinar
Watch a recorded webinar about super-deduction first-year capital allowance.
This recording is an overview of the super-deduction capital allowance.
You will learn about:
- how to use HMRC’s new online tool to check eligibility
- how to claim the super-deduction relief
Basis period reform
Watch a video about getting help with basis period reform (moving to the new tax year basis).
Get help with basis period reform (moving to the new tax year basis)
You will learn about:
- the basis period reform changes
- how customers will need to report moving forward
Recorded webinar
Watch a recorded webinar about basis period reform — moving to the tax year basis.
You will learn about:
- the tax year basis
- basis period reform transition year
Introduction to Plastic Packaging Tax
Recorded webinar
Watch a recorded webinar about the introduction of Plastic Packaging Tax.
You will learn about:
- what you need to do if you produce or import plastic packaging
Admin and technical aspects
Recorded webinar
Watch a recorded webinar about Plastic Packaging Tax — admin and technical aspects.
You will learn about the administrative and technical aspects of Plastic Packaging Tax.
Employing people
Watch a collection of videos about the risks to agencies and businesses using umbrella companies in their supply chain.
Umbrella companies — what are the risks to agencies and businesses?
You will find out about:
- the warning signs of tax avoidance schemes
Labour supply chains featuring umbrella companies
Recorded webinar
You will learn about the proposed changes from April 2026 and:
- when the new rules apply
- who the new rules apply to
- how the new rules apply to:
- workers employed by umbrella companies
Mini umbrella company fraud
Watch a video about the risks of using mini umbrella companies in your supply chain.
What is mini umbrella company fraud?
You will find out about:
- what mini umbrella company fraud is
- the risks of using mini umbrella companies
- the impact of mini umbrella company fraud
- the signs of mini umbrella company fraud
- what to do if you suspect supply chain fraud
Supply chain assurance in the security sector
Recorded webinar
Watch a recorded webinar about supply chain assurance in the security sector.
This webinar is for end-users who outsource their security supply and their agents. You will learn about the risks and potential consequences of failing to assure your labour supply chain.
Overseas workday relief
Recorded webinar
Watch a recorded webinar about overseas workday relief.
This webinar will help users understand the new overseas workday relief regime from April 2025.
You will learn about:
Transfer of assets abroad — the motive defence
Recorded webinar
Watch a recorded webinar about the transfer of assets abroad — the motive defence.
This webinar is aimed at agents who:
- have a reasonable knowledge of transfer of assets abroad legislation
- need to understand the exemptions to consider if they apply to their clients
This recording gives an overview of the transfer of assets abroad exemptions, known as the ‘motive defence’.
You will also find out about HMRC’s approach to exemptions.
Watch a video about what the Foreign Income and Gains regime is.
What is the Foreign Income and Gains (FIG) regime?
Recorded webinar
Watch a recorded webinar about foreign income and gains regime.
This webinar will help agents understand the main changes to foreign income and gains regime.
You will learn about:
- claims for relief and making a claim
An introduction to the temporary repatriation facility (TRF)
Recorded webinar
Watch a recorded webinar about the temporary repatriation facility (TRF).
This webinar will give an introductory overview of the TRF including what it is, how it works and who it applies to.
You will learn about:
- the designation process
- the definition of qualifying overseas capital
We will also talk about how the rules are applied in different situations and give some examples.
The temporary repatriation facility (TRF) and trusts
Before you join these sessions you should:
- be aware of offshore anti-avoidance rules
- understand the background to the non-domiciled reforms introduced in Finance Act 2025
This topic is covered over 2 sessions. Make sure you sign up for both part 1 and part 2.
Recorded webinar
Watch a recorded webinar about the temporary repatriation facility (TRF) and trusts — Part 1.
You will learn about:
- qualifying overseas capital in relation to trust structure payments
- TRF treatment for trust benefits taxed under the transfer of assets abroad provisions
Recorded webinar
Watch a recorded webinar about the temporary repatriation facility (TRF) and trusts — Part 2.
You will learn about:
- TRF treatment of trust benefits under the settlements provisions
- capital payments from non-resident trusts
- TRF treatment under capital gains provisions
- the concept of virtual matching
The webinars will focus only on the TRF and will not cover other aspects of the reforms.
UK Freeports
Recorded webinar
Watch a recorded webinar about UK Freeports and the possible benefits of locating in a Freeport customs site.
You will learn about:
- UK Freeports
- possible tax and customs benefits for 2 different businesses
Off-payroll working rules from April 2021
Recorded webinar
Watch a recorded webinar about off-payroll working rules from 2021.
This webinar is designed for:
It gives an overview of the changes to the off-payroll working rules that came into effect from 6 April 2021.
Recorded webinar
Watch a recorded webinar about off-payroll working rules — contracted out services and Statements of Work.
The webinar will give an introduction to the background of the off-payroll working rules.
You will also learn about:
- what a contracted out service is in the context of the off-payroll working rules
- what a Statement of Work is
- how a Statement of Work differs from a contract for services
Status determinations and disagreements
Recorded webinar
You will be given a brief summary of the off-payroll working changes from April 2021 and learn about:
- determining employment status and how the Check Employment Status for Tax tool can help you
- the status determination statement
- why you need to have a status disagreement process in place
Watch a video about how off-payroll working rules affect businesses that engage with contractors from April 2021.
How off-payroll working rules affect businesses that engage with contractors
You will find out about:
- the rules
- the check employment status for tax (CEST) tool
- the status determination statement
Recorded webinar
Watch a recorded webinar about off-payroll working rules from April 2021 — contractors.
You will learn about:
- the changes to the off-payroll working rules which came into effect on 6 April 2021
- what these changes will mean for you
The statutory residence test
Recorded webinar
Watch a recorded webinar about the statutory resident test.
This webinar explains the importance of residence and the various tests that form the statutory residence test.
You will learn about:
- the sufficient ties test
- what is meant by a day spent in the UK
- the records you need to keep to support your decision
Income from property for individual landlords — capital expenditure and revenue repairs
Recorded webinar
You will learn about some of the main rules for rental business deductions, expenses, allowances and reliefs, including:
Income from property for individual landlords — finance costs, travel expenses and the property income allowance
Recorded webinar
You will learn about:
- restricting residential finance costs relief for individual landlords
- vehicle and business travel expenses for Individual landlords
- the property allowance for individual landlords
Trading losses
Recorded webinar
Watch a recorded webinar about trading losses.
You will learn about the different ways trade losses can be relieved by individuals, including:
- examples of the different loss relief provisions
- time limits applicable to each claim
Tax adviser and trade losses — closing the tax gap
Recorded webinar
Watch a recorded webinar about tax advisers and trade losses — closing the tax gap.
This webinar on closing the tax gap will explain HMRC’s strengthened powers to tackle tax advisers who facilitate non-compliance.
You will learn about:
- what counts as a tax adviser
- what we mean by sanctionable conduct
- what happens if HMRC suspects sanctionable conduct
- new rules allowing HMRC to publish information about tax advisers
Stamp Duty Land Tax (SDLT)
Watch a video about when a property is not suitable to use as a dwelling.
Stamp Duty Land Tax: when is a property not suitable for use as a dwelling.
You will find out about the limited circumstances when a property is not suitable for use as a dwelling (often referred to as uninhabitable) for SDLT purposes.
Vaping Products Duty and Vaping Duty Stamps Scheme — applications approval
Recorded webinar
Watch a recorded webinar about Vaping Products Duty and Vaping Duty Stamps Scheme — applications approval.
This webinar will give an explanation of the new Vaping Products Duty (VPD) and Vaping Duty Stamps (VDS).
You will learn about:
- what Vaping Products Duty is
- what Vaping Duty Stamps are
- what you’ll need to apply for VPD and VDS
- the application process in more detail
The reduced rate of VAT during the children’s summer holidays 2026
Recorded webinar
Watch a recorded webinar about the reduced rate of VAT during the children’s summer holidays.
You will find out:
- about the reasons for VAT temporary reduced rate
- who can apply the reduced rate
- about the time of supply
- where to find more information
VAT on private school fees — when and how to register
Recorded webinar
Watch a recorded webinar about VAT on private school fees — when and how to register.
You will learn about:
- if you should register for VAT
- when you should register for VAT
- how to register for VAT
VAT on private school fees — charging and reclaiming VAT
Recorded webinar
Watch a recorded webinar about VAT on private school fees — charging and reclaiming VAT.
You will learn about:
How to apply the VAT reverse charge for construction services
Live webinar
Register for the next live webinar about how to apply the VAT reverse charge for construction services.
The webinar is only suitable for VAT-registered businesses operating in the construction sector.
The way VAT is accounted for in the construction industry has now changed.
You will learn about:
- when to apply the VAT reverse charge
- how to show the reverse charge on your invoices
- how the reverse charge may affect your business
- how to account for the reverse charge on your VAT return
- what to do if you make a mistake when applying the reverse charge
Recorded webinar
Watch a recorded webinar about how to apply the VAT reverse charge for construction services.
Trust or company service providers
Recorded webinar
Watch a recorded webinar for trust or company service providers.
The webinar will give an explanation of regulation 12 (2)c.
You will also learn about:
- the types of businesses who may provide a service or services which are covered by regulation 12 (2)c
- the risks associated with the provision of services covered by regulation 12 (2)c
- the provision of a registered office and business address services
- where you can find more information
Fraud in the labour supply chain
Watch a collection of videos about fraud in the labour supply chain.
Fraud in the labour supply chain.
You will find out:
- what outsourced labour payroll fraud is
- what mini umbrella company fraud is
- what labour fraud in the construction industry is
Watch a video about the Informants Scheme.
What is the Informants Scheme?
The Informants Scheme is a campaign to encourage people to report tax fraud in exchange for reward.
Recorded webinar
Watch a recorded webinar about what the Informants Scheme when reporting tax fraud or avoidance is.
In the webinar you will learn about:
- how the Informants Scheme works
- what information you’ll need to provide
- what to expect from the reporting process
- how we keep your information confidential
Agent toolkits
Use agent toolkits to help you understand how to submit accurate returns to HMRC. They include checklists which you can use to avoid common errors.
Tax agents handbook
Use the tax agents handbook as a tax agent or adviser to find guidance, use HMRC’s services and contact HMRC.