Customs Declaration Service: service availability and issues

Check the availability and any issues affecting the Customs Declaration Service.

Service availability

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Planned downtime

Saturday 7 November 2026 9:30pm to 11:30pm

Due to scheduled maintenance, the Customs Operations National Clearance Hub will be unable to process import and export documentary checks from 9:30pm to 11:30pm on Saturday 7 November 2026.

The Customs Declaration Service (CDS) will be available and customs declarations can still be submitted during the maintenance period. Declarations that do not require documentary checks will continue to be processed as normal. Supporting documents can still be uploaded but documentary checks will not be actioned until the maintenance period has ended.

We apologise for any inconvenience this may cause.

Service issues

None.

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Original source Customs Declaration Service: service availability and issues

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